Privacy Policy
Last Updated: February 2026
1. Introduction
PW Business Support Services Inc. (“PW Business Support”, “Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
Visit our website
Submit a contact form
Engage our services
Communicate with us
Interact with our digital platforms
We operate in accordance with applicable privacy legislation, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the General Data Protection Regulation (GDPR).
2. Information We Collect
We collect personal information that is necessary for business operations and service delivery.
2.1 Information You Provide Directly
This may include:
Name
Email address
Phone number
Company name
Billing information
Project details
Any information voluntarily submitted through forms or communications
2.2 Information Collected Automatically
When you visit our website, we may collect:
IP address
Browser type
Device information
Pages visited
Referring URLs
General usage data
This information helps us improve website functionality and user experience.
2.3 Client Operational Data
When delivering services, we may access business systems, operational data, and internal documentation strictly within the scope of our agreement. This access is governed by our:
Security & Access Governance Policy
Confidentiality Statement
Service Terms & Conditions
We do not claim ownership of client data.
3. How We Use Your Information
We use personal information to:
Respond to inquiries
Provide contracted services
Manage client relationships
Process payments
Improve website functionality
Comply with legal obligations
Maintain security and prevent fraud
We do not sell personal information.
4. Legal Basis for Processing (GDPR Users)
Where the GDPR applies, we rely on the following lawful bases:
Consent – when you submit information voluntarily
Contractual necessity – when processing is required to provide services
Legitimate interests – for website analytics, operational improvement, and security
Legal obligation – to comply with applicable laws
5. Data Sharing & Third Parties
We may share information with trusted third-party service providers that assist us in operating our business, including:
Website hosting providers
Email platforms
Payment processors
Project management systems
Analytics providers
These providers are contractually required to safeguard personal information and process it only for authorized purposes.
We do not sell or rent personal information.
6. International Data Transfers
As a Canadian company, your information may be processed in Canada or other jurisdictions where our service providers operate.
Where required, we implement reasonable safeguards to protect personal information in accordance with applicable laws.
7. Data Retention
We retain personal information only as long as necessary to:
Fulfill the purposes outlined in this policy
Maintain required business records
Comply with legal, tax, and regulatory obligations
When information is no longer required, it is securely deleted or anonymized.
8. Cookies & Tracking Technologies
We may disclose your information:
To our subsidiaries and affiliates.
To contractors and service providers supporting our business.
In the event of a merger, restructuring, or sale of assets.
To fulfill the purpose for which you provided it.
As required by law or to protect our rights and safety.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
Access personal information we hold about you
Request correction of inaccurate information
Request deletion of personal data
Withdraw consent
Request data portability (where applicable)
Lodge a complaint with a supervisory authority
To exercise these rights, contact us at: [email protected]
We respond to verified requests within applicable legal timeframes.
10. Security Safeguards
We implement appropriate technical and organizational measures to protect personal information, including:
Multi-factor authentication
Encrypted password management
Access controls
Secure hosting environments
Security practices are detailed further in our Security & Access Governance Policy.
11. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us to have it removed.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The most current version will always be posted on our website.
15. Contact Information
If you have questions regarding this Privacy Policy or how we handle your information, please contact:
Email: [email protected]