Here are the answers to some of our most frequently asked questions...
What services do you offer?
We specialize in Virtual Assistance, Online Business Management (OBM), and Systems Support to help businesses run smoother and scale smarter.
What kinds of businesses do you work with?
We work with entrepreneurs, small businesses, and modern brands across industries like coaching, consulting, e-commerce, and creative services.
How do I know which service package is right for me?
Book a free discovery call! We’ll recommend the best fit based on your goals, workload, and growth plans.
Do you offer customized packages?
Yes, we can tailor a service package to your unique needs. Flexibility is key to how we support our clients.
How does onboarding work?
Once you sign your agreement, you’ll receive a welcome kit, access to your client portal, and we’ll book a strategy session to kick things off.
What tools do you use for communication and project management?
We primarily use ClickUp, Google Workspace, Zoom, and Adobe Sign — but we’re adaptable to your existing systems too.
How soon can we start?
Typically within 1–2 weeks after onboarding is complete. We’ll confirm your official start date during your discovery call.
Do you work on a retainer or hourly basis?
Both options are available. Retainer packages offer consistent support, while hourly services work well for short-term or project-based needs.
What are your business hours?
Monday to Friday, 10 AM–6 PM EST. We prioritize quick, reliable communication during these times.
Do you work with clients outside of Canada?
Absolutely! We support clients across North America and internationally.
How do you handle confidentiality and data security?
Confidentiality is a core value. We have strong protocols in place to protect your business information and client data.
Can you set up or clean up my CRM, email marketing, or workflows?
Yes! Our Systems Support services include CRM setup, workflow automation, email marketing setup, and more.
I only need a few hours of help — is that possible?
Definitely. We offer flexible packages to accommodate businesses at every stage of growth.
How is working with you different from hiring a regular VA?
We offer more than just task support — we bring strategic insight, proactive management, and scalable systems to the table.
How do I get started?
Reach out through our Contact Page or Book a Discovery Call. We’d love to hear about your business and goals!